Hargreaves Lansdown Customer Care

Always Here to Support You

At Hargreaves Lansdown, your satisfaction remains our top priority. Our committed support team is on hand to help with any questions or challenges, ensuring a seamless and positive trading journey.

Reach Out to Our Support Team

Multiple Ways to Contact Us

Live Chat

Available around the clock via the Hargreaves Lansdown platform for your convenience.

Start a Chat Now

Email Support

Receive quick responses to common questions. Expect an answer within 24 hours.

Send Email

Phone Support

For urgent or detailed inquiries, contact us promptly. Support is available Monday through Friday, 9 AM to 6 PM (EST) via ""Hargreaves Lansdown"".

Call Now

Social Media

Follow Hargreaves Lansdown on Facebook, Twitter, and LinkedIn for the latest updates and support.

Follow Us

Help Center

Explore a wide range of tools, tutorials, and guides to enhance your trading experience.

Visit the Hargreaves Lansdown Help Center for support and resources

Community Forum

Engage with other users, share insights, and resolve common concerns.

Join our community network

Reach out to us at any time for help

Live Chat

24/7

We provide quick assistance whenever needed

Email Support

Responding within one business day

Fast responses during weekdays.

Phone Support

Weekdays only

From 9 AM to 6 PM (EST)

Help Center

Always available

Support available at your convenience

Getting help is straightforward and easy.

1. Log In

Access the Hargreaves Lansdown platform and sign in using your login credentials.

Then, navigate to the Help & Support section.

Locate the "Support" or "Help" option, generally found at the bottom of the page or in the main menu.

Select your preferred customer support method

Options include live chat, email support, phone assistance, or exploring our FAQ and help articles tailored to your needs.

4. Provide Details

For faster resolution, please input your account details and specify the nature of your issue.

Explore Support Options Independently

Help Center

Visit our comprehensive help center for tutorials, guides, and step-by-step instructions.

Access Resource

FAQs

Watch in-depth video tutorials to enhance your mastery of Hargreaves Lansdown's advanced features.

Access Resource

Video Tutorials

Explore Hargreaves Lansdown's features via our detailed tutorial guides.

Access Resource

Community Forums

Connect with our community to exchange strategies and market insights.

Access Resource

Enhance Your Support Experience with Professional Assistance

Be Specific: Clearly state your issue, including all relevant details or requested modifications.

Include Full Details: Provide your account info and visuals as needed to facilitate support.

Select the Appropriate Contact Channel: Use live chat for quick help, and email for comprehensive inquiries.

Discover Hargreaves Lansdown: Try common troubleshooting methods before reaching out to support.

Assemble Your Information: Gather your account data, transaction history, and relevant screenshots before contacting support.

If you do not get a quick reply, try reaching out again via the same or a different method.

FAQs and Solutions

Account Issues

User concerns about login issues, password changes, and customizing account preferences on Hargreaves Lansdown.

Trading Problems

Questions related to trade execution speed, order processing, leverage options, and risk mitigation strategies.

Managing Payment Methods and Transaction Steps

Inquiries about funding options, withdrawal procedures, associated charges, and notifications for transactions.

Technical Glitches

Common user issues such as transaction lags, app freezing, and other technical problems on Hargreaves Lansdown.

Security Concerns

Questions about account security, suspicious activity, and protecting personal data.

Social Trading Platforms and Investment Strategies

Support for social trading features, managing copy trades, and evaluating trading performance.
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